Student Grievance Redressal Cell
Student Grievance Redressal Cell
As per the guidelines of the UGC (Redressal of Grievances of Students) Regulations, 2023, Mithila College of IT & Management has constituted a Student Grievance Redressal Cell (SGRC) to address genuine problems and complaints of students. The college administration ensures a secure and contented academic environment and provides a structured mechanism for resolving academic, administrative, and personal grievances.
Objectives of SGRC
- Provide students a platform to lodge complaints without fear
- Ensure fair, impartial, and transparent grievance resolution
- Prevent unfair or non-transparent practices
- Promote a harmonious educational atmosphere
Areas Covered
- Academic matters and examinations
- Infrastructure and amenities
- Office and administrative services
- Harassment, discrimination, or victimization issues
Mechanism of the Cell
- Students may submit complaints in the SGRC box or via email
- Box is opened every Saturday by coordinators
- Issues are analyzed and forwarded to concerned departments
- Timely resolution ensured with follow-up until final disposal